Complaint Detail

Brand Name

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Date Posted

16 Jun, 2015

Submited By

Anil Yadav, India

Subject of Complaint

Vodafone deduction for model mania

Complaint details

My talk time balance that was Rs177 was deducted with Rs 35 for a service called Model Mania that I don\'t have a clue. Even the folks at customer have no idea bout such a service and they blame me for cliking a link that deducted the balance. First: No such link or message came to me for any deduction of any sorts. Second: This service (Although I have de-acitivated now) was subscribed to me for weekly basis without any notification to me. Third: Company like vodafone allows any third party service to deduct balance at any time without the knowledge of customer. Finally: I want my balance of Rs 35 credited back to me.

Advice from Legal Counsel Team

Dear Anil, Don\'t waste your precious time for such a pretty amount. You should change the service provider. Regards, Legal Team
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