Complaint Detail

Brand Name

Ford

Category

Automobiles - Four Wheelers

Date Posted

21 Aug, 2011

Submited By

Ryan Reynolds, United States

Subject of Complaint

DEALER RIPPED ME OFF

Complaint details

MY HORRIBLE EXPERIENCE AT A BALTIMORE CAR DEALERSHIP. AL PACKER FORD IN BALT . DO NOT BUY A CAR AT AL PACKER FORD IN BALTIMORE MD..,THEY TALKED ME INTO A AFTER MARKET SUN ROOF,THEY SAID OH YOU WILL LOVE IT PLUS IT HAS LIFETIME WARRANTY,SO RELAX I HAD A BAD FEEL !!! THEY DENTED MY CAR ROOF AND THE SUN ROOF VIBRATES WHILE I DRIVE PLUS I WAS TOLD BY A BODYSHOP, THIS CAR WAS NOT DESIGNED FOR A SUN ROOF , IF IT WAS A FACTORY SUNROOF IT WOULD BE STRONGER BODY , SO IT RUINED THE CARS STRENGTH INTEGRITY AND THEY WILL NOT FIX IT THEY WONT EVEN TELL ME WHO INSTALLED IT, THEY IGNORED ALL MY CALLS AND LIED TO ME MANY TIMES TO SEND MY OWNERS MANUAL, I CALLED MANY TIMES TO WORK THIS OUT, THEY IGNORED MY CALLS, THEY KNOW THEY DAMAMGED MY CAR PERMINENTLY ITS RUINED, IM PAYING FOR A RUINED CAR.. FORD ABANDED ME I GOT A LETTER SAY THEY FELT BAD I HAD A BAD EXSPERIENCE BUT THEY WORK HARD TO HAVE BETTER DEALERSHIPS, THATS IT, SO DONT BUY FORD BECAUSE IF THEY TREAT ME LIKE THIS THEY WILL TREAT YOU SAME WAY!!! , I AM NOT A WELL MAN, I HAVE A BRAIN TUMOR..THIS IS MY FIRST NEW CAR AND MY LAST AT AGE 52, I FINALLY GOT THROUGH AND THE BIG SHOT JERRY CLARK SAID TO ME NEVER CALL THEM BACK ABOUT THIS AGAIN AND EITHER TRADE CAR IN OR DEAL WITH IT AND HUNG UP ON ME. THEY NEVER EVEN GAVE ME THE PAPER WORK OR OWNERS MANUAL, I TURNED THEM IN TO FORD AND BBB, AND I WENT INTO THE DEALER SHIP AND JERRY CLARK THREATENED ME HE WOULD CALL THE POLICE IF I DIDNT GET OFF HIS LOT, BECAUSEI TURNED THEM IN, I DIDNT GET LOUD OR FIGHT BACK, I FELT LIKE ITBUT ILL GET THEM WHERE IT HURTS THE MOST , IN CAR SALES. ILL DISCOURAGE AS MANY AS I CAN.. I WALKED OUT AND TURNED THEM INTO THE LOCAL MVA AND ATTORNEY GENERALS OFFICE, SEE THEY HOPE I JUST DIE AND GO AWAY, THIS IS TERRIBLE WAY TO TREAT A PERSON WHO JUST PAYED OVER $30,000 FOR A NEW MUSTANG. IF ONLY THEY HAD JUST WORKED WITH ME JUST SHOW SOME KINDNESS SHOW THEY CARED ABOUT THEIR PATRONS, THEY ARE YOUR BEST FRIEND WHILE YOUR BUYING CAR BUT AFTER SALE THEY JUST IGNORE YOU,ITS HORRIBLE WAY TO BE WITH PEOPLE, THEY THINK THEY ARE BIG SHOTS. WELL IM GONNA FIGHT THEM AND WARN OTHERS . THIS HAS BEEN GOING ON SINCE MARCH OF 2011 HERE IT IS ALMOST SEPT 2011, DO NOT BUY A CAR FROM AL PACKER FORD IN BALT MARYLAND, DONT BUY FORD, THEY ADANDON YOU WHEN YOU NEED THEM,,, IF THEY DO THIS TO ME THEY ILL DO THIS TO ANYONE, BBB TOLD ME THEY HAVE LOTS OF COMPLAINTS, FORD TOLD ME THERE WAS NOTHING THEY COULD DO ALTHOUGH THEY INSTYALLED THE SUNROOF THEY WILL NOT WARRANTY IT,. I WAS TOLD BEFORE THE SUNROOF WAS INSTALLED IT HAD LIFE TIME WARRANTY AND THEY LIED, IF I KNEW WHAT I KNOW NOW I WOULD NEVER BOUGHT FROM AL PACKER PLUS I HAD BAD FEELING BEFORE I BOUGHT CAR, FOLLOW UR GUT FEELINGS ( ALWAYS ) RUN AND RUN FAST !!!! I HAVE A BIG SIGN ON MY BACK WINDOW SAYING ( WARNING DO NOT BUY AN CAR FROM AL PACKER ASK ME MY STORY. I HAD TOLD HUNDREDS OF PEOPLE, AND ALLI HAVE TOLD SAY THIS IS HORRIBLE TO TREAT ANYONE ESPECIALLLY AN ILL PERSON, IT ADS MORE STRESS AND CAUSES THAT PERSON EVEN MORE ILLNESS, I WILL FIGHT THEM TILL THE DAY I DIE.. IF I CAN SAVE ANYONE WHAT I HAVE BEEN THROUGH. AND I WILL HURT THEM IN THE POCKET BOOK, I WILL NEVER TAKE MY CAR BACK THERE, I WAS TOLD BY A FORD MECHANIC THAT THEY CAN PUT A CODE IN MY CARS COMPUTER TO MAKE IT RUN HORRIBLE IT MAY TAKE MONTHS BEFORE IT WILL TAKE EFFECT, BECAUSE ALL CARS HAVE COMPUTERS AND THEY HAVE SOFTWARE TO MAKE A CAR DO WHAT THEY WANT, BEWARE !!!!I HOPE THIS HELPS OTHERS PLEASE TAKE WARNING
Comment
 

Responses

THIS IS TERRIBLE WAY TO TREAT YOU, IF ALOT OF US WOULD WRITE FORD ON YOUR BEHALF AND EXSPRESS OUR ANGER, MAYBE YOU WOULD GET A NEW CAR OUTTA THIS, IT WOULD TAKE 15,000 HITS TO FORD SINCE THIS WAS YOUR FIRST NEW CAR AND YOU ARE ILL MAYBE FORD WOULD SHUT AL PACKER DOWN I WILL TELL EVERYONE I KNOW ABOUT THIS, THIS IS JUST HORRIBLE I WILL BE ONE IN YOUR BEHALF WHO WOULD WRITE FORD, I HOPE MANY OTHERS WOULD DO THE SAME, LETS ALL HELP HIM...LETS BOYCOTT FORD AND TELL FORD THIS IF THEY DONT MAKE THIS RIGHT !!!!!
  Posted: 21 Aug, 2011 by Ryan Reynolds, United States
 
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